Q: Why rent from Trey Boogie’s Bouncies LLC?

A:  Trey Boogie’s Bouncies LLC provides great customer service and is fully insured, trained to ensure your safety and peace of mind.  Although the idea of saving a few dollars on your next event may sound great, it is never safe to sacrifice on safety, cleanliness and great customer service.

Q: What is the deposit and payment policy?

A:  We require a credit card deposit of $75 upon reservation. Balance payments must be paid to the driver before the inflatable is set up. We offer two payment options, such as payment by credit card and cash.

Q: What is your Cancellation/Inclement Weather Policy?

A: Trey Boogie’s Bouncies LLC  reserves the right to cancel any event due to inclement weather, such as rain or wind speeds of 20 mph and above. If a cancellation due to inclement weather is made prior to set up, you will have the option of applying the deposit to a different date, or simply request a full refund.

For cancellations other than inclement weather, we require a one week notice, and you deposit will be refunded. Deposits will not be refunded if cancellation is not made within the above aforementioned time frame.

Q: Are you insured?

A: Trey Boogie’s Bouncies LLC is fully insured.

Q: Are your inflatable’s safe?

A: Yes, at Trey Boogie’s Bouncies safety is our top priority. Our units are regularly inspected before and after each rental and are made from the best manufacturers and materials in the industry. Upon arrival to your event, our SIOTO certified staff member will walk you through the rules and regulations for using the inflatable.

Q: Do you offer delivery?

A:  Trey Boogie’s Bouncies LLC provides FREE delivery and FREE set up within 25 miles of Vineland, NJ. Deliveries outside this area, and within NJ can be arranged by giving us a call or messaging us.

Q: What are the yard requirements for the set up of the inflatable?

A:  It is required that there are no pet droppings or sharp objects on the ground such as rocks or sticks that can puncture the inflatable. We also require that in-ground sprinkler systems be turned off and sprinkler heads be disengaged. The surface should be as flat as possible and there should be an electrical outlet within 100ft of the inflatable. We can provide a generator if needed with prior notice for an additional price.

Q: Do you deliver and set up?

A: Yes, Trey Boogie’s Bouncies LLC will deliver as well as set up your equipment and take down the units at the end of the event.

Q: How long do your rentals last?

A:  Our rental prices reflect up to 8 hours. If you need additional time or to book for multiple days please contact us at 856-982-5280 to receive an accurate rental rate.

Q: Do you provide attendants?

A:  Attendants can be provided at an additional cost at time of booking.

Q: Can you set up inflatables indoors or in parks?

A: We are able to set up in parks and outdoor events such as block parties and church functions. Indoor facilities such as gyms, auditoriums, catering halls and YMCA’s etc., are also a great alternative providing that there is enough ceiling clearance.

Permits must be acquired by the renter if event is taking place in a public park per city requirements.

Q: How many children can safely bounce on an inflatable?

A:  This generally depends on the inflatable and the age and size of the children. The amount can range between 4-10 children of equal size and age, depending on the capacity of the inflatable and parents good judgment of course.

Q: How far in advance should I make a reservation?

A:  Trey Boogie’s Bouncies LLC has a first come first serve policy. Inflatable’s can be reserved weeks and even months in advance for holidays and graduation season. It is recommended that you book your reservation well in advance, with 6-8 weeks being a good time frame. However, we do offer and welcome last minute reservations due to our inventory.

Q: I have additional questions, can I contact you?

A:  Please feel free to either contact us by phone or e-mail using our contact us option. We are always available to answer your questions and respond to our e-mails right away.

Q: What should I expect upon booking and the day of my event?

A: On the day of booking, you will receive a confirmation for booking and reserving your unit(s) on the desired date. We will contact you within 24hrs to review your rental and answer any additional questions you may have. On the day of your event, our driver will arrive to the location to set up the unit(s) and go over the rules and regulations of your unit(s).

SIOTO Certified

We Gladly Accept

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